Shipping policy

Shipping Policy

Free Standard Shipping
Sophie's Hair offers free standard shipping on eligible orders delivered to Kenya, North America, and Europe. The shipping options and estimated delivery time available for your address will be shown at checkout.

Order Processing
Orders are processed after payment confirmation. We may contact you if additional information is required to process or deliver your order.

Delivery
Delivery estimates are provided by the carrier and are not guaranteed. Delivery may be affected by carrier capacity, customs clearance where applicable, weather, holidays, or other events outside our reasonable control. Tracking information will be provided where available.

Shipping Address
Please provide a complete and accurate shipping address at checkout. We are not responsible for delays or failed delivery caused by an incomplete or incorrect address supplied by the customer.

Contact Us
For shipping questions, contact us at aligraceads@gmail.com.