Black November Mystery Gift | Sophie’s Hair
MYSTERY GIFT DETAILS
Everything you need to know about our Black November gift.
1. When is the Mystery Gift promotion?
November 1–30, 2026 (Kenya time).
2. Who is eligible?
All customers purchasing at least one wig during Black November qualify.
3. How many gifts will I receive?
Each qualifying order receives 3 randomly selected complimentary gifts, regardless of how many wigs are purchased.
4. Can I choose my gifts?
No. Gifts are randomly selected from our collection and cannot be chosen, exchanged or redeemed for cash.
5. What if I return my order?
Change-of-mind refunds after dispatch are not accepted under our promotion policy, subject to applicable law. Statutory rights for faulty, incorrect or misrepresented products remain unaffected.
6. Are the gifts available for all wigs?
Yes, every qualifying wig order placed during the promotion is eligible.
7. Other questions?
Contact Sophie’s Hair customer support for assistance.
