Payment & Tax Info

PAYMENT METHODS & TAX INFORMATION

1. Supported Payment Gateways We offer simple and secure checkout options for both retail and wholesale buyers:

  • M-Pesa Express / Paybill: Instant automated checkout verification.

  • Debit & Credit Cards: Visa and Mastercard accepted globally.

  • PayPal: Available for international orders outside Kenya.

  • Bank Wire Transfer: Available for large wholesale and bulk salon orders.

2. Taxes & Invoicing

  • All prices listed on the website are displayed in Kenya Shillings (KSh) or USD ($) and are inclusive of standard local taxes where applicable.

  • Corporate & Business Invoices: E-TIMS tax invoices are available upon request for registered salon accounts and bulk wholesale buyers. Email sophieshairshop@gmail.com with your KRA PIN and order number.

  • 01

    Washing & Deep Hydration

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    Wash your 100% human hair unit using lukewarm water and sulfate-free shampoo. Soak in a rich moisture mask for 20 minutes to maintain silky texture, natural shine, and bounce.

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  • 02

    HD Lace Care & Clean Removal

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    Never force or pull bonded lace. Apply an alcohol-free melting remover to gently dissolve adhesive, preserving both your natural edges and the invisible HD lace grid for repeat installs.

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  • 03

    Heat Protection & Night Storage

    Glueless Wigs

    Always apply a heat protectant spray before thermal styling (up to 180°C). At night, store your wig on a mannequin stand or enclose it in a satin bonnet to eliminate friction and tangling.

    Glueless Wigs

STEP-BY-STEP WIG CARE

The Ultimate Hair Longevity Masterclass

Learn how to properly detangle, wash, condition, and restore your Sophie's Hair units so they retain their natural luster and last for over 3 years.

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